TECHNICAL SUPPORT

Technical support is the backbone of our engineering and project execution, providing expert guidance to internal teams and clients. The aim is to resolve technical challenges through applied scientific and engineering principles while considering design, codes of practice, feasibility, cost, safety, sustainability, and regulatory standards.

Specialist Services

Our Technical Support and other abilities include:

Mechanical & structural assessments

Project work scope & bill of parts/material definitions

Major project strategies and methodologies

Technical specifications, standards and procedures

Rope drums and sheave condition monitoring

Technical failure investigations and mitigations

Improvements and engineering solutions for complex challenges

Maintenance tactics and philosophies

Components replacement/refurbishment strategies

Risk-based strategic spare parts management plans

Life of machine component replacement forecasts

Component cost predictions to support budgets

Comprehensive feasibility studies, due diligence and reports

Dragline Rated Suspended Load optimization (3rd Party involvement)

Critical structures inspection and response philosophies

Use an ISO accredited engineering management consultant for professional design and drawing requirements

Ability to provide technical support for a variety of surface mining equipment

Our project management comprises of:

Contract management

Stakeholder engagement and commitments

Interpretation and development of work breakdown structures (WBS)

Planning, organizing, scheduling, and resource allocation

Onboarding, client site access, safety compliance, and competency verifications

Implementation of risk management and safety systems & processes

Rigging studies for complex or high-risk heavy lifting and rigging tasks

Implementation of quality assurance, procedures, specifications, and methodologies

Providing frequent detailed project progress and cost reports

Overseeing and managing all project aspects both on-site and off-site

Consistently delivering projects safely and successfully within time, budget, quality, and specifications

Acting as the principal supplier, representing our clients' interests

Comprehensive project report provided shortly after completion